1. Introduction

The EVIO SmartBox Configurator is a web interface used to configure EVIO SmartBox.

With EVIO energy management system you can now measure and analyse the electricity consumption. Using special strategies, EVIO enables you to optimize the use of electricity and to reduce its costs.

You can recognize the EVIO SmartBox Configurator by a simple interface on a bright background.

To set up and operate EVIO system, you need to:

Plug in EVIO SmartBox .
Connect to EVIO SmartBox Configurator through eviosmartbox.local
For additional functionalities, connect to application EVIO Cloud.

This operating instruction describes the new version of EVIO SmartBox Configurator (version after 9th May 2025). In case you don't see the same interface, please update your SmartBox .

Old manuals are available at: Reduxi Configurator - old version, until 9th May 2025

Note: Instructions for connecting the SmartBox and Instructions for using the web application can be found on our knowledge base smartevio.zendesk.com

2. Quick steps to connect the SmartEvio SmartBox

Please do the following steps to connect to the SmartBox and to open the EVIO SmartBox Configurator:

Connect AC-DC adapter to EVIO SmartBox USB-C jack and plug it to power outlet; First top LED should go ON – Green light.
Set up the network connection:
- The SmartBox works as a hotspot enabling you to connect to it. The 2-nd blinking LED from the top indicates the hotspot is active
- Go to WiFi networks using your phone or computer, and connect to the WiFi network with name "eviosmartbox XYXY" where XYXY presents the last 4 digits of serial number visible on the sticker at the back of SmartBox .
- Open your browser, and go to the eviosmartbox.local
  - Troubleshooting steps:
    - If you’re using a mobile phone and cannot open eviosmartbox.local disconnect from mobile data and try to reconnect
- Configure a wired or wireless network, and connect SmartBox to your local network (we recommend setting the static IP address of EVIO).
  - Configure a wired network if you use an Ethernet cable to connect SmartBox to your local network.
  - Configure a wireless network if you use a WiFi network to connect SmartBox to your local network.
- - Troubleshooting steps:
    - In case you mistype the WiFi password, you will need to reactivate hotspot (see below)
    - In Windows, your computer often loses the WiFi connection with the EVIO SmartBox and automatically connects back to your home network. Please check regularly if you’re still connected to the SmartBox network and if not, please reconnect.
- After everything is configured, click Save to connect EVIO SmartBox to your home network. Now connect with your mobile phone or computer to the same wired or WiFi local network that you have just connected to with SmartBox .
Open your browser, and go to the eviosmartbox.local
You will be redirected to the login page of EVIO SmartBox Configurator.
To login in EVIO SmartBox Configurator, enter the factory-set username and password:
- Username: admin
- Password: admin

After successful login, we recommend changing the password for the username admin for security reasons. You can do it in your profile. You can’t change the username admin. However, you can create a new user with a new username.

Note: in case of unsuccessful login, an error message appears. Make sure you enter the correct information. Alternatively, perform factory reset. If you’re still having problems with the login, please contact our support: support@reduxi.eu.

Reactivating the Hotspot

If you were unable to configure the network (e.g. due to a mistyped Wi-Fi password) or if the network SSID or password has changed, you’ll need to reconfigure the SmartBox network.

To reactivate the hotspot and to be able to connect to the SmartBox again, follow these steps:

Insert a needle or pin into the reset button and press it—do not release yet.
Keep holding the button for 10-15 seconds, until the 2nd LED from the top starts blinking.
Release the button. The 2nd LED keeps blinking
The hotspot will become available for connection within approximately one minute.
If no action is taken (e.g. for 1 hour), the hotspot will turn off and revert to the previous network settings.

This process is similar to a factory reset, with one key difference: the device must remain powered on throughout the entire procedure.

3. Welcome screen of EVIO SmartBox Configurator

The welcome screen invites the user to define the most important configurations to run the SmartBox:

3.1. Grid settings

The limitations of your electricity grid is essential for ensuring the reliable operation of your devices.

Please provide the following two pieces of information:

Rated current of the electrical fuse – The fuse (also known as a circuit breaker) protects your electrical system from excessive current.
Import and export power limits

You can find this information on your electricity bill or in a document specifying your grid connection. If you have a single-phase power supply, only the L1 value needs to be entered.

The import and export limits are automatically calculated based on the fuse rating, but you can adjust them if necessary.

3.2. Name of the location and time zone

Enter a name that clearly identifies the location (e.g., Warehouse, Home, Site ABC), and select its time zone.

4. Main page of EVIO SmartBox Configurator

After a successful login, you will be redirected to the main page of EVIO SmartBox Configurator. You can always get back to the main page page by clicking on EVIO logo (top left).

On the main page you have access to:

dashboard,
side menu
Devices
Strategies
Settings
- Grid
- Network
- etc.

4.1. Dashboard

The dashboard screen allows a quick overview of the power measurements for each added device category.

The time of the last measurement is indicated on the upper middle. It should change every few seconds if the connection to the EVIO SmartBox is established.

By clicking on the selected category, you will be redirected to the page with detailed data about the device that was first added to that category. For example, clicking on the category Solar Power Plant means you'll be redirected to the first device added in the Solar Power Plants category.

At the bottom of the dashboard screen, one can turn on/off a strategy. This can be used to switch to another strategy or to disable a strategy from controlling your devices

4.2. Side menu

From the side (left) menu you can access:

devices,
strategies,
adding devices,
adding strategies,
utility rate plan (pricing plan of electricity)
settings

5. Devices

The dashboard on the main page provides a comprehensive overview of the measurements collected by the EVIO SmartBox from the connected devices. These devices typically include electricity meters, EV chargers, solar inverters, battery inverters, and similar equipment.

Connecting devices to SmartBox via the “Add device” function is a crucial step. It enables SmartBox to read measurements from these devices and control those that are controllable.

Before adding a device logically in the system, it must first be physically connected to SmartBox —typically via Ethernet, Modbus, relays, or other communication interfaces. Information about physical connection of the devices can be found on our List of supported devices page.

In summary, the “Add device” step represents the logical connection of a device with the SmartBox after the physical connection has been established.

5.1. Adding devices

To add a new device, click the "Add device" button. The "Add device" wizard opens.

5.1.1. Step 1: Basic settings

Device type:

You can choose among the following categories:

Battery,
EV charger,
Emulator,
Energy meter,
HVAC (heating, ventilation and air conditioning (heat pump))
Hybrid inverter,
Other,
Solar power plant

Type:

The Type field displays a list of devices with which EVIO SmartBox can communicate. A list of devices is available on our website Supported devices.

Note: HVAC (heat pump) devices are mostly controlled via SG ready contacts. In this case, a dedicated converter called EVIO Gateway has to be used. In the dropdown interface, instead of a specific type (model) just enter "Reduxi meter" as the type. To configure the device please follow the producer's instructions or information available in the support.reduxi.eu for that specific device.

Note: EV charging stations sometimes support OCPP standard. In this case, a specific type (model) of the device does not need to be provided. Select "OCPP..." type to control an OCPP compatible EV charger. Check the producer documentation for the other settings or check the help on support.reduxi.eu for that specific device.

Note: If you can't find the device you can try by updating the EVIO SmartBox to the latest version.

Note: If you can't find the device you want to add to EVIO system in the list, please contact our support for more information: support@reduxi.eu.

Category (advanced setting):

Usually, the selected category is the same as device type. However, in some cases we want to define a different category.

The selected category does not define the operation of the device. The purpose of the Category parameter is to group (aggregate) data for measurement displays. Pay attention to choosing the right category for the selected device. If you choose the wrong category, your data will be incorrectly aggregated.

Name:

Enter any device name in the field.

5.1.2. Step 2: Communication channel and Device configuration

The Communication Channel defines the way SmartBox communicates with the device. The fields are pre-filled according to the selected device type. Communication between the devices and the SmartBox can take place via:

TCP/IP,
Local serial port RS485 (serial communication),
EVIO Gateway,
UDP

The Device Configuration section appears for specific device types. Here you enter the specific information you need for each individual device. These fields may already be pre-filled. This depends on the type of device. In most cases, you can find this information in the manufacturer's instructions for the device you want to add. Additional help can be found at Supported devices.

After you have set all the parameters correctly, click the "Test communication" button to check the connection between EVIO SmartBox and the device.

5.1.3 Communication test

After you have configured the device, a test if communication is working can be performed with the Test communication button.

The response can be categorized in two communication responses:

Case 1: Communication is working properly

Case 2: Communication is not working properly

If the communication is not working, check the previously defined settings, however, you might also need to configure the device (e.g. inverter) to communicate via the selected interface.

5.1.4. Advanced configuration (optional)

Advanced configuration are available through Details of the selected device. Mostly, it is not necessary to fill in these fields. They are intended for users who specifically need advanced settings.

5.2. Editing configuration and deleting devices

To enter the device configuration just click on the corresponding device

Here you can edit individual settings for the selected device or delete the device (by clicking the trash icon)

Details screen - configuration

Details screen brings you to a page to review or edit the device configuration.

Note: You cannot edit the device type. The device type remains as it was set when the device was added.

In the Basic Configuration form, you can also specify the Location and Energy Direction parameters.

Location:

You can choose:

Main electric meter.
Sub - Other electric meter or other device
None.

The "Sub" meter parameter affects the grouping (aggregation) of data and the calculation of the final sum of individual measurements. This parameter prevents the readings of the main meter and the other meter from being summed under the total consumption. Example:

The main meter measures the electricity consumption of the entire house. You have a garage in the house. You use other meter to measure the electricity consumption in the garage. Since the garage is part of the house, the electricity consumption in the garage is already included in the measurements of the main meter. For the garage, select "Sub" meter and thus prevent the measurements of the other meter from being added to the main meter and, as a result, an incorrect calculation.

Note: You select the "None" parameter for devices that do not affect energy production or consumption, for example the heat meter, which is added under devices and plays a role in setting strategies.

Energy direction:

In the Energy direction parameter, you can choose:

Consumption.
Production.
Consumption and production.
None.

The direction of the energy depends on the function of the individual device. For example, you select Consumption for the devices that use energy.

Note: You select the None parameter for devices that do not affect energy production or consumption, for example the heat meter, which is added under devices and plays a role in setting strategies.

In the Advanced Configuration form, certain fields are already pre-filled. The pre-filled fields in most cases ensure normal communication between EVIO SmartBox and the connected device. It is not necessary to fill in the other fields. They are intended for users who specifically need advanced settings.

Deleting a device:

To delete an individual device, click on the "trash" icon.

Warning: Once a device is deleted, all data for this device is gone too and cannot be recovered.

5.3. Display of device measurements

After selecting a device, you can display the device measurements

Last measurements,
Analyses,
Archive.

5.3.1. Last measurements

The Last measurement tab is intended to view the last recorded measurements for the selected device. Measurements are obtained from each device and stored in EVIO SmartBox.

You can set the data refresh time interval (top right).

This point is intended for the user to perform the last check if the device and connection are working properly.

Once the device is successfully added through the configurator, it can be monitored and controlled via the EVIO cloud application.

5.3.2. Analysis

Under the Analysis tab, you can view data for the selected device based on past measurements. The data is displayed in graphic form. In the upper left, you can choose the time period for which you want to display the data.

On each graph, you can filter the display of different data by clicking on the buttons below the graph.

Note: Data is stored in EVIO SmartBox for 1 year or when there is shortage in disk space, old data will be deleted. In case EVIO is turned off due to a power outage or other problems, the SmartBox will not record measurements during this time. Also, the SmartBox cannot retrieve data from the device during an outage. SmartBox downtime will be recorded on the graph.

5.3.3. Archive

Under the Archive tab, all past data recorded by EVIO SmartBox for the selected device is stored. The archive enables tabular display of data and export of data in CSV format.

Note: In the Archive tab, data is available until you delete the selected device from EVIO SmartBox Configurator.

5.4. Manual control of device

By default a regulated device is automatically controlled via a strategy (auto control type). However, the last measurement tab also allow manual control of the device.

This is an example of an SG ready compatible HVAC device:

And a hybrid inverter.

When testing, please note that the device itself also needs to be configured properly to accept instructions from an external device.

Note, HVAC devices have very slow response (approx 15 min) so it might not react immediately to the desired setpoint.

Depending on your choice in the Control type window, the user can choose between Auto or Manual mode control type:

Auto: In Auto mode, all power limits (consumption and production on the grid) for the Inverter are directly obtained from a user-defined strategy. To learn how to correctly set up strategies, read the special article available here: How to Correctly Set Up Strategies.
Manual mode: In Manual mode, all power limits for the inverter (consumption and production on the grid) are directly set by the user. Once the user selects manual mode, four additional options become available (Max. production, Self-consumption, Max. consumption, Peak shaving).

5.4.1 Max. production

Maximum production is intended for situations where the user chooses to export as much energy to the grid as possible taken either from PV or Battery storage.

However, power limits for export and import from the grid are constrained by the settings from the two parameters in the right cards "Grid Export/Import active power limits".

1. An example is when there is not enough PV production:

PV production is less than Grid export active power limit
and
Battery storage SOC is above minimum SOC

then Battery storage will be discharged to reach the Grid export active power limit.

2. Another example is when there is enough PV production:

PV production covers Building consumption
and
PV production is more than Grid export active power limit
and
Battery storage SOC is below maximum SOC

then Battery storage will be charged by exceeded power, until Battery storage reaches the maximum SOC.

When Battery storage reaches the maximum SOC, PV production will be limited to not exceed the Grid export active power limit.

After the end of the PV production day, again 1. case is used.

Please Note: When max. production is chosen as the preferred mode in EVIO, phases may not be loaded equally, i.e. power exported varies depending on the phase. This happens when excess energy is available on location (Building) and the so-called "Sell first" option is chosen for operation mode in the hybrid inverter. Here we would like to emphasize that this mode DOESN'T offer phase power balancing.

5.4.2 Self-consumption

Self-consumption is intended for situations where the user aims to balance export and import so that the net sum equals zero. The EVIO SmartBox monitors net grid consumption and production, calculating the difference between them and acting accordingly.

However, power limits for export and import from the grid are limited by the limits in the right cards "Grid Export/Import active power limits".

1. Case is when there is not enough PV production:

PV production is 0
or
PV production is less than Building consumption
and
Battery storage SOC is above minimum SOC

then Battery storage will be discharged to reach the zero value on grid active power. EVIO SmartBox will discharge the battery storage to cover the building consumption up to the minimal SOC.

2. Case is when there is enough PV production:

PV production covers Building production
and
PV production is more than Grid export active power limit
and
Battery storage SOC is below maximum SOC

then Battery storage will be charged by exceeded power until Battery storage reaches the maximum SOC.

When Battery storage reaches the maximum SOC, PV production will be limited not to exceed the Grid export active power limit.

After the end of the PV production day, again 1. case is used.

5.4.3 Maximum consumption

Maximum consumption is intended for situations where the user decides to import as much energy from the grid as possible. This mode is typically used in combination with EVSE (Electric Vehicle Supply Equipment) and BSEE (Battery Storage Energy Equipment), allowing the user to increase power on demand.

However, power limits for both export and import from the grid are limited by the limits in the right cards "Grid Export/Import active power limits".

max consumtion.PNG

1. Case is when Building consumption is less than Grid import active power limit:

Building consumption is less than Grid import active power limit
or
Battery storage SOC is below maximum SOC
or
EV is connected to EVSE but not charging

then Battery storage and EV will start charging to reach Grid Import active power limit until the maximum Battery storage or EV battery SOC will be reached.

2. Case is when we have PV production:

PV production is more than 0
or
Building consumption is less than Grid import active power limit
or
Battery storage SOC is below maximum SOC
or
EV is connected to EVSE but not charging

then all the energy produced from PV will be first used either by EVSE or Battery storage. When both maximum SOC will be reached then it will send energy to the grid, but still not more than Grid Export active power limit set. Battery storage will not be discharged until there Building consumption will not be bigger then PV production.

5.4.4 Peak shaving

Peak shaving is intended for situations, where the user decides to limit Grid import active power when the limit is reached. Grid import active power limit is important, set by two parameters on the right cards defining "Grid export/import active power limits"

1. Case Building consumption is less than Grid import active power:

PV production is less than 0 or equal 0
or
Building consumption is more than Grid import active power limit
and
EV is charging
and
Battery storage is above the minimum SOC

Then Battery storage will start discharging to cover power for EV charging to not go above the Grid import active power limit.

If there is no Battery storage available then power of EV charger will be reduced to not go above the Grid import active power limit.

Battery will be charging when Grid export active power limit will be reached, and there will be enough PV production.

6. Strategies

Strategies enable the regulation of individual devices according to measurements recorded by EVIO SmartBox . With strategies, you can limit the consumption of individual devices or groups of devices in EVIO SmartBox Configurator. You limit the consumption by setting the values that devices should not exceed. You can choose among different strategies to optimize the energy consumption. Use priorities to define a hierarchy of strategies.

7. Utility rate plan

The utility rate plan allows you to review the pricing plan of your electricity (including energy, network fees, suppliers fee, etc.). The pricing plan must be defined in the Cloud application. This menu allows you to review the prices for the current day.

8. Settings

Through the Settings module you can access all the settings

Grid settings
Network settings (internet)
system,
users,
etc

8.1. Grid

Grid settings allows you to define the specifics of your electrical grid connection.

8.2. Network

The Network settings shows how EVIO SmartBox is connected to the network (internet). The module allows you to configure EVIO according to your internal IT network rules. Here you can select the connection method or set the communication method (Proxy).

EVIO supports networking via:

wired network (LAN),
wireless network (Wi-Fi),

Wired (LAN) and wireless (Wi-Fi) network

If EVIO SmaSmartBox rtbox is connected to the network via a wired network (LAN), you can access data about this connection under the Wired network tab.

Under the Wireless network tab, you can connect EVIO SmartBox to the network via a wireless connection (Wi-Fi). You can find the desired wireless network by clicking the Scan button. Select the desired wireless connection and enter the password, if necessary.

Note: For both wired and wireless network, you can assign a static or dynamic IP address to the SmartBox.

Alternative server (Proxy)

If your environment requires a Proxy server, you can configure Proxy Server settings in the Proxy Server tab.

8.3. System

The system settings menu allows advanced configurations for more specific usage.

8.3.1. Identifier

The identifier shows you the system information which is intended to identify EVIO SmartBox Configurator and EVIO SmartBox. This menu specifies also UnitID (which is the ID of EVIO SmartBox). This ID is very important when solving issues with a specific location.

Note: The data is pre-filled and cannot be edited or deleted.

8.3.2. Open VPN

Open VPN is intended for remote support.

If you want remote assistance from our support team, you need to:

Connect SmartBox to Internet network.
Edit the rules on firewall for IP 193.9.21.21 and TCP port 2002.
Enter the configuration file in the Open VPN configuration field; for the Open VPN configuration file, send a request to our support: support@reduxi.eu.

If Open VPN connection is working, the IP address is displayed. Send the IP address to our support. With this IP, our support can access EVIO SmartBox via Open VPN connection.

To disable remote access via Open VPN connection, close the firewall or remove Open VPN configuration file to disable external access.

Note: If Open VPN connection isn't working, an error will be displayed. Please contact our support for assistance: support@reduxi.eu.

8.3.3. Connector

Connector

Connector module allows data from the web SmartBox to be sent:

via Cloud to our web application,
in MQTT – indirect server for data; data can be sent to another application or database.

Connector/Cloud

If you want to see your EVIO SmartBox in EVIO web app, connect it to the cloud here. EVIO web application enables an overview of measurements anywhere.

Connector/MQTT

For MQTT connection, you need access data to MQTT server. Access to MQTT server is possible via a certificate or authentication data. You can define in what format the data is sent to the MQTT broker here.

On MQTT server, depending on the configuration, it is necessary to allow access to EVIO SmartBox via the selected connection method.

8.3.4. Configuration

Backup

Configurator Backup module allows exporting all configuration data from EVIO SmartBox to Configuration Source File.

Restore

Configurator Restore module allows you to restore configuration data to EVIO SmartBox from Configuration Source File.

When importing configuration data we can select type of configuration data we would like to import (Cloud connection, MQTT connection, Network, OpenVPN).

Note: When restoring configuration data, all data will be deleted and cannot be restored!

8.3.5. Distribution System Operator

This module allows you to select your distribution system operator. They are grouped by country.

8.3.6. Time

Time module allows us to enter the time zone and the time server through which EVIO System updates the time.

If you have entered a valid NTP server and EVIO SmartBox has access to Internet network, the date and time will be updated at a certain time interval according to the data obtained from the NTP server.

Note: If NTP server is not set, EVIO SmartBox does not have access to Internet, or NTP server is not reachable, you can set the date and time manually.

8.3.7. Update

Update module allows you to update EVIO SmartBox Configurator with an up-to-date software patch. Here automatic update is possible (preferred option with Stable channel), or manual (where the update is performed by our EVIO support team via remote assistance (Open VPN)).

Note: When updating, the data stored on EVIO SmartBox is not lost. The data remains on the SmartBox.

8.3.8. Reboot

Reboot module allows you to reboot EVIO SmartBox. Reboot can fix certain issues in some cases. During the reboot, EVIO SmartBox will be unavailable and will not record the measurements.
Note: If the EVIO SmartBox configurator doesn’t reboot, the problem is most likely on EVIO SmartBox. Check the LEDs on the back of the SmartBox and contact our support to resolve the problem: support@reduxi.eu. You can read what each light means in the Instructions for connecting the SmartBox .

8.3.9. Factory reset

Factory Reset module allows you to reset EVIO SmartBox to factory settings ("Reset"). The reset is intended to delete all data and reset EVIO SmartBox .

If you click on factory reset, two windows will open:

Mark that you understand that all data will be lost.
Confirm the reset of the SmartBox to factory settings.

During a factory reset, EVIO SmartBox will be unavailable and will not record the measurements.

WARNING: If you reset EVIO SmartBox to factory settings, all data will be deleted and cannot be recovered

8.3.10. Tools

This menu contains some basic tools for problem diagnostics:

- ping test to test the connection with the TCP/IP connected device

- TCP port test, to test the ports of the TCP/IP connected device

9. Users

The Users module provides a complete display of all users that have been added to EVIO SmartBox Configurator.

Module allows you to:

9.1. Adding new user

To add a new user, click on the New user button. The form for creating a new user will appear. Fill in the required fields and save the new user.

Note: It is not possible to assign different roles to users in EVIO Configurator. Each added user has full access rights to EVIO SmartBox Configurator. You can assign different roles to a user in EVIO Cloud application. To access the web application, you must connect to the Cloud. Instructions for accessing the Web application are available on our website support.reduxi.eu.

9.2. Displaying and editing users

In the Users module, you will have a display of all added users.

To edit a user, click on the "pen" icon located on the far right in the selected user's row. The same form opens as when adding a new user.

Note: Once you’ve created a username, it cannot be changed. However, you can edit the other fields in the form.

9.3. Deleting users

You can delete users in the Users module. To delete, click on the "trash" icon located on the far right in the row of the selected device. You must always have at least one active user.

Note: If you want to delete the last active user, the system will not allow you to do so. You will receive an error message.

10. Profile

You can access the Profile module in the side menu - bottom left. You can edit your name, surname and password in your profile. You cannot change your username once you create it. You can also change language in the Profile section.

Note: The Profile page allows you to edit the current user. To add and edit other users, go to 6. Users module